Role Overview:
The Sales Team Leader is responsible for managing the sales team directly, overseeing their development, operations, training, and performance. The role involves enhancing sales numbers, monitoring team performance, resolving customer issues, and generating development ideas to improve the sales process and productivity.
Key Responsibilities:
- Oversee the daily operations of the sales team, ensuring smooth workflow and performance.
- Lead the team in achieving monthly and quarterly sales targets.
- Provide training, coaching, and guidance to team members.
- Monitor sales performance and provide feedback for improvement.
- Address customer issues and concerns promptly and effectively.
- Propose new ideas and strategies to improve the sales process and team productivity.
- Ensure accurate reporting and tracking of sales activities, including lead generation and closing rates.
- Continuously monitor market trends and adjust strategies accordingly.
- Ensure that all team members adhere to the company’s policies and procedures.
- Collaborate with other departments to enhance overall team performance.
Qualifications:
- 5-7 years of experience in sales, with at least 2 years in a leadership or team management role.
- Proven track record of achieving and exceeding sales targets.
- Strong interpersonal, communication, and coaching skills.
- Ability to handle customer complaints and resolve issues effectively.
- Familiarity with CRM systems and sales reporting tools.
